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HSE RR093

Effective Design of workplace Risk Communications

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SUMMARY 

Focuses on the design of risk communication leaflets. Reports qualitative and quantitative data from six studies (survey, cross sectional and quasi-experimental). These studies focused on risk communication design with respect to the use of ear defenders and manual handling, drawing on samples from the mining industry, foundries and NHS staff. Three essential design features of leaflets were explored: usability eg readability), Usefulness (eg relevance) and framing. Framing refers to presenting the same risk information in either a negative way (what you will lose if you do not follow safe working practice) or positive way (what you will gain from following safe working practice). The results showed that some current Health and Safety Executive (HSE) leaflets were at a reading age level that was higher than desired for the national workforce and were not easily comprehended.

This report and the work it describes were funded by the Health and Safety Executive (HSE). Its contents, including any opinions and/or conclusions expressed, are those of the author(s) alone and do not necessarily reflect HSE policy

Publisher: HSE
Published in: 2003

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